7255 Kendall Arbor Avenue, Kalamazoo, MI 49009-5980
(269) 217-3556 | chris@citarella.net


OBJECTIVE: To secure a challenging position focused on customer relations, business, and technical skills.
     
PROFILE:  
  · Highly organized, dedicated to professionalism
· Strong sense of responsibility and self-motivation
· Work well in pressure situations with the ability to meet demanding deadline schedules
· Fast learner with multiple talents and real-world experience
· Problem solver / team player with proven leadership qualities
· Knowledge of various business accounting systems and common practices
     
EXPERIENCE:  
  11/05-Present RE/MAX ADVANTAGE D/B/A THE BOSCH ADVANTAGE GROUP, LLC, Kalamazoo, MI
REALTOR®
· Represent buyers and sellers in the Kalamazoo and surrounding Real Estate marketplace
· Prepare detailed competitive market analysis reports for home sellers
· Provide resources for buyers and assist with home search and selection
· Coordinate inspections, appraisals and necessary repairs of properties
· Assist buyers and sellers with financing options and identify qualified lenders
· Prepare and explain all necessary documents to clients
· Design a customized marketing plan for properties
· Provide guidance through the closing process
· Assist builders with pricing and marketing decision making
  11/05-12/06 CONSERV SOLUTIONS, INC., Indianapolis, IN & Kalamazoo, MI
Field EngineerKELLOGG COMPANY FACILITIES
· Troubleshooting and repair of various temperature control systems and devices
· Development of web-enabled graphical operator workstations
· Engineering, design and deployment of solutions enabling data sharing between multiple vendor devices
· Deployment of WAN connectivity solutions for temperature controls networks
· Design and implementation of customized programs for temperature controls information distribution
  06/98-10/05 HI-TECH SYSTEMS ENGINEERING COMPANY, Portage, MI
Manager, IT Services | HI-TECH SYSTEMS IT SERVICES GROUP
· Involvement in every aspect of internal information technologies decision-making and network management
· Responsibility of telecommunication systems: cellular / voicemail / e-mail / phone / web site
· Deployment of multiple office Virtual Private Network and voice over IP solutions
· Implementation of network security and monitoring systems
· Support of accounting systems and other core business applications
· Supervision of field network engineers, IT projects and systems integrations for clients
· Preparation of detailed project analyses, estimates and proposals
· Involvement as a project team member for development of a multimedia marketing campaign
· Coordination of team developing custom database applications involving data migration and e-commerce
· Engineering and deployment of various communications and connectivity solutions
Automation Engineer | PHARMACIA CORPORATION
· Configuration and programming of quality assurance vision processing equipment
· Experience with validation execution of equipment and procedures
· Interaction with technical writers to create Standard Operating Procedure documents and manuals
· Member of a team responsible for $450K/year cost savings through automation
Systems Engineer | HI-TECH SYSTEMS HVAC CONTROLS GROUP
· Johnson Controls Metasys® Product Network design, installation and troubleshooting
· Deployment of WAN connectivity solutions for temperature controls networks
· Design and implementation of customized programs for temperature controls information distribution
· Development of multi-facility graphical operator workstation.
  04/93-06/98 MOTAN INCORPORATED, Plainwell, MI
Information Systems Manager
· Involved in every aspect of information technologies decision-making
· Planning, installation and administration of 40+ user network with multiple servers and platforms
· Development of corporate intranet and e-mail system including groupware and video conferencing
· Database mapping / conversion of existing data for use in new manufacturing system
· Responsible for the coordination of a company wide launch and training for new manufacturing system
· Manufacturing / accounting system customization including queries, reports and administration routines
· Accounting system integration with third party financial reporting packages
· Application and utility software evaluation / recommendation
· Telecommunications management including phone systems, cellular services, paging and network faxing
· Help desk, PC repair, hardware configuration, upgrades and software control
  10/90-07/91 INTELLIGENT ELECTRONICS - COMPANY CENTER DIVISION ENTRÉ COMPUTER CENTER, Brookfield, CT
Special Assignment | CCD Operations
· Coordinated computerized accounting system installation, training and implementation for new facility
· Organized inventory liquidation and asset evaluation for the sale of a corporate facility
· Maintained all corporate reporting on a management level
· Supervised physical inventory counts
  06/89-08/90 ANDERSON AND WHITTLER INCORPORATED ENTRÉ COMPUTER CENTER, Princeton, NJ
Field Service Technician
· Performed in-house and on-site repair and configuration of various PC compatible hardware
· Performed basic service management functions
· Provided technical support to clients
· Scheduled deliveries and system installations for large corporate customers
     
EDUCATION:  
  08/91-05/97 KALAMAZOO VALLEY COMMUNITY COLLEGE, Kalamazoo, MI
Various Business Administration Classes
 
  09/88-06/89 MERCER COUNTY VOCATIONAL / TECHNICAL SCHOOL, Mercerville, NJ
Electronics / Computer Repair
 
  09/85-06/89 HAMILTON HIGH SCHOOL EAST, Hamilton, NJ
Graduation: June 1989
 
     
HOBBIES AND INTERESTS:
  · Residential automation and control systems
· Real estate and investment properties
· Home improvement projects
 
REFERENCES:
  References are available upon request.

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